Anchor Sewer and Drain Cleaning Service is founded on the desire to build strong relationships with our clients. Our customer service skill is our most valuable asset. Without it, we fail to build relationships with our clients. If we fail there, we fail in business. For this reason, we are constantly posting and updating our blog in order to provide a link to our customers and give them instruction on how they may help themselves in solving drain and plumbing issues. You may visit The Anchor Sewer and Drain Cleaning Service self help section by clicking on the tab in the upper right hand corner of the website, entitled, Do It Yourself to find information the pros know and use to restore a clogged drain. By visiting our blog, you will find charts, diagrams, videos and step – by – step instruction to help you solve common problems around your home or place of business.
DRAIN CLEANING SERVICE
Drain cleaning service implies the home owner or place of business has a problem with a branch line. But not always.
A branch line is smaller than the main sewer line. Therefore, if water remains standing in a tub and say, the sink and toilet in that bathroom group does drain, you have a blockage in your tub drain. Therefore, there is a need for a drain cleaning service. However, suppose an in ground swimming pool has a clogged drain. The inside diameter of the pipe used for the drain on this pool could be as large as 8 inches in diameter. Due to the size of this “drain”, we must use knowledge and equipment suited for sewer cleaning service.
Drain cleaning service is possible by small waste line cleaning machines. These are also known as branch line machines. Drain cleaning service machines are generally a 3/8″ or a 1/4″ cable being spun in a branch line machine. A drain cleaning service machine is smaller and lighter than a main line machine. However, as previously stated, if a drain line is large enough, a mainline machine may be used.
When a drain cleaning service is called, the technician suspects he will be using his small drain cleaning service machine instead of a main line machine. Implied ‘drain cleaning’ service is interpreted by the technician due to the information gathered from a good office staff. The dispatcher will answer the phone and follow up the caller’s statements with some questions, leading to an understanding as to what service is needed. If the dispatcher concludes the caller has only a clogged branch line, then the dispatcher dispatches a technician proficient in understanding the different types of drainage material and systems serviced by a drain cleaning service. More times than not, the dispatcher will hear a very definitive, ” My bathroom sink won’t drain “. That pretty much takes the guess work out of what type of work will be done to restore flow.
If the dispatcher concludes the caller has a main line issue, the dispatcher would send a sewer cleaning technician. This is a technician who has a complete understanding of main sewer lines, the system design and the material used in the location the technician will be sent.